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Ordering, Shipping & Delivery Information

 

Are you using a Credit Card



Med-Part accepts VISA, MasterCard, American Express & Discover. Your credit card is charged only at the time of the actual shipment of item(s). However, there might be a temporary hold on the funds until the time of actual shipment. If paying by Debit or Check Card, the funds are authorized as soon as the order is placed, which may affect the availability of funds in the account. Please provide the correct billing information for the card being used. Billing information includes name, address and phone number of the card owner as recorded by the bank or card issuer. If using a shipping address that is different then the billing address, please provide a phone number for the shipping address.

Wire Transfers made easy



To use wire transfer as a form of payment, please place your order over the phone with a salesman at 718-436-5100. They will generate an order or quote for you and email you an order/quote copy. You can then proceed with the wire transfer on your end. Please include your order or quote number when processing transfer.

Please allow 5-10 business days for the transfer to be completed. We will email a confirmation once the funds have reached us and we have successfully processed your order.

Sales Tax



Local sales tax applies to residents of New York unless an exempt status is approved prior to shipment.

What happens if my item is on backorder



We strive to keep most items in stock for immediate delivery unless the item is of special order due to the nature of the product. We will keep the order open unless told to cancel it. When the item is in stock, we will ship it out to you. Your credit card will only be charged at the actual time of shipment, there might be a hold on the funds until the time of shipment.

Shipping to P.O. boxes or military APO/FPO addresses



We do not ship to P.O. boxes however we do ship to military APO/FPO addresses. Note: Please allow 6-8 weeks for orders shipped to military APO/FPO addresses for them to be delivered.

Be in the know with your order delivery



Med-Part strives to deliver your shipment within a standard time frame however depending on the type of item/s ordered shipping time frames will fluctuate, be in touch with you account representative to obtain more exact shipping time frames.